Warranty Policy

  1. Warranty Coverage and Term

Grey Goat Supply Ltd., we provides this Limited Warranty to the original purchaser of the hardware products purchased from Grey Goat Supply Ltd. This Limited Warranty covers defects in materials and workmanship under normal use for a period of 30 days from the date of original purchases. This Warranty is non-transferable and applies only to the original purchaser.

  1. Warranty Service and Remedies

If a Product is found to be defective during the Warranty Period, Grey Goat Supply Ltd. will, at its sole discretion, repair, replace, or provide a refund for the Product. The remedy shall be, at our option, either: (a) repair the Product using new or refurbished parts, (b) replace the Product with a new or refurbished Product with equivalent or upgraded specifications, or (c) refund the original purchase price of the Product.

  1. How to Obtain Warranty Service

To obtain warranty service, you must contact our Customer Support team at sales@ggshardware.com or +1 905-264-1600. Our team will provide you with the necessary instructions for returning the Product. You must return the Product, at your expense, in its original packaging or equivalent protection, along with proof of purchase and a description of the defect to the address provided by our Customer Support team.

  1. Limitations and Exclusions

This Limited Warranty does not cover:

a. Normal wear and tear or cosmetic damage, including but not limited to scratches, dents, and broken plastic parts.

b. Damage caused by accidents, abuse, misuse, liquid contact, fire, earthquake, or other external causes.

c. Damage caused by improper use, installation, maintenance, or service not performed by [Company Name] or an authorized service provider.

d. Damage caused by the use of non-authorized accessories or components.

e. Any Product that has been modified or altered without the written permission of [Company Name].

f. Any Product that has its serial number removed, altered, or defaced.

g. Products purchased from unauthorized resellers.

  1. Limitation of Liability

To the maximum extent permitted by law, Grey Goat Supply Ltd. is not responsible for any direct, indirect, incidental, or consequential damages arising out of or relating to the use of or the inability to use the Product, including but not limited to loss of profits, loss of data, loss of business, or any other commercial damages or losses. The total liability of Grey Goat Supply Ltd. under this Limited Warranty shall not exceed the original purchase price of the Product.

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  1. Governing Law

This Limited Warranty is governed by the laws of [Governing Jurisdiction], without regard to its conflict of law principles.

  1. Implied Warranties

Any implied warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, shall be limited in duration to the Warranty Period. Some jurisdictions do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you.

  1. Your Rights under State Law

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you.